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Brazilian Tourism Training - Theatrical Troupe

The approach described below uses concepts learned in the academic degrees (AHSc. MBA) earned by Philip McMaster, and tempered by his cross-cultural, business development and marketing experience.

Using resources and personnel found in Brazil during travels in June and July, Explorasport has developed entertaining/relevant methods to “sell” the concepts of sustainable eco-tourism development to communities using theatre “Plays” to communicate and teach to individuals in those communties who urgently need the skills and information.

The plays would be an “interactive” learning/entertainment events for the whole community to understand the complex business of Eco-tourism:

  1. The importance /impacts /expectations /opportunities of “eco-tourism”
  2. The respect, recognition and status that individual professional tourism workers and whole communities can achieve if “sustainable eco-tourism” is done correctly.
  3. The skills required in members of the community.. Second Language (e.g. English), leadership, maintenance, organization, marketing, etc. etc.

THE WHOLE COMMUNITY
The “Main”(introductory) presentation at a site would be for the whole community, (all the stakeholders interested in the future of their community, even if they are not directly involved in tourism service)...

BREAK DOWN TO SMALLER SPECIAL INTEREST GROUPS
Then, subsequent “satellite” plays and role-playing plays and role-playing activities over the next few days would explain and train tourism workers interested in specific areas -

  1. communication and leadership,
  2. tour organization and cross-cultural service,
  3. sustainability, safety,
  4. certification standards,
  5. Arts and Crafts production etc.
depending on their areas of the community member's interest and aptitude.

METHODOLOGY
The objective of the smaller, more specific satellite plays will be to “train the trainers” so we leave the training tools in the minds of the residents, to grow, evolve (differentiate) and adapt within the community.

People in the community will remember the stories and techniques featured in the plays, and be able to repeat and “refresh” the training for community members after a few months. The advantage of this approach is that the community itself can train new workers long after our “Tourism Training Troupe” has moved on to another community in Brazil.

ORGANIC PROPOGATION
Our plan is to use the eco-friendly community of Itaúnas to model the first Plays (this is where our resources are right now for playwriting in Portugese and English). Next we will test the Plays in different communities (eg. Santarém... Pedras Negras...) and then teach the Plays through Brazilian government organizations (eg. PROECOTUR, IBAMA, CNPT, PNF, CNS, etc.,) at local facilities, eventually developing a “generic” format to be adapted by other “Carrier” organizations and spread to other areas and communities in Brazil.

OBJECTIVE
The objective of our approach is to develop the initiative to reach for world “standards” in eco-tourism service while at the same time retaining and celebrating diversity in Brazilian cultures, facilities, products and biodiversity. In short, improve tourism standards from the “bottom up” and not the “top down”.

FUTURE FOLLOW-THROUGH
The next modules would train the “top students” from the introductory program described above to go on to become Technicians, Coordinators and ultimately Auditors in the emerging certifications. This overall approach will build capacity, assure the sovereignty of a Brazilian Certification system, and create the opportunity for representation by Brazilian experts (Auditors) in the emerging global certification schemes.

If you or your organization is interested in this proposal,
please contact Explorasport.com



For more information or to participate in business, tourism and social development opportunities in Brazil, please contact:
Philip McMaster, AHSc. MBA
Explorasport ACG Inc.
933 Station H,
Montreal, Quebec
CANADA
H3G 2M9

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